Privacy Policy

Visiting this website does not imply that the user is obliged to provide any information. In the event that the user provides any personal information, the data collected on this website will be treated in a fair and lawful manner, subject at all times to the principles and rights contained in Regulation (EU) 2016/679, of April 27, General Data Protection (RGPD) and other applicable regulations.

In compliance with the provisions of article 13 of the RGPD, we inform you of the following:

Responsible

Mira vivalife s.l. (hereinafter, Vivalife)

Rambla José Guillo Saez, 62 under Callosa del Segura 03360 (Alicante)

Contact email: [email protected]

What do we do with your data?

  • Section «New Client»

The main purpose of said treatment is the management of registered users on our website, as well as the possible sending of advertising related to the products and services marketed by Vivalife or for the sending of advertising, discounts and promotions of products and services of other entities. .

Vivalife ensures the confidentiality of the data provided and guarantees that, in no case, they will be transferred for any other use without the prior and express consent of our users. We will only ask for the data necessary to provide the required service and they will only be used for this purpose.

  • “Make Purchase” section

The main purpose of said treatment is to maintain the contractual relationship with our clients, facilitate the processing of orders, the performance of statistical studies, as well as the sending of advertising related to the products and services marketed by Vivalife or for the sending of advertising, discounts and promotions of products and services of other entities.

  • «news» section

The e-mail provided will be processed by Vivalife in order to send the newsletter of offers. This newsletter is for informational purposes only.

  • Marketing actions.

Vivalife may use said data to inform about future promotions, offers and other commercial actions in the cases in which you are already a client or if you are not, when you have provided us with your consent in the corresponding section.

  • Information collected aimed at web improvements

To improve our services and online shopping we are analyzing the Vivalife portal and the correct user navigation. This information will be confidential and will only be used to improve the security and operation of our online store and for statistical purposes.

Legal basis of the treatments

For the registration, purchase and management of the guarantees, we will base the processing of the data on the execution of the purchase contract or within the framework of the pre-contractual relationship.

For the sending of commercial information, we will base the treatment on your consent, although if you are already a customer we can send you information about similar products, always providing you with a simple and free means to unsubscribe.

The consent given here by the Holder for communication of data to third parties is revocable at any time, without retroactive effect.

Recipients

On the occasion of the purchase, your data may be communicated to the following recipients:

  • Bank entities for payment of purchases by card.
  • To the Office of consumers and users in case of any claim.
  • To manufacturers, technical services and/or wholesalers in the case of guarantees or repairs. To those transport companies that may have ordered the shipment to customers of the corresponding orders. These recipients may be located within Spanish territory or outside it, depending on the product and/or service purchased.
  • In the legally established cases, as is the case of the Security Forces and Bodies.
  • To the public administrations to which we have to provide information in order to comply with our legal obligations.

Vivalife ensures the confidentiality of the data provided and guarantees that, in no case, they will be transferred for any other use without the prior and express consent of our clients. We will only ask for the data necessary to provide the required service and they will only be used for this purpose.

Rights of the interested parties

The interested party has the following rights:

  • You can request information about the stored personal data that concerns you (access)
  • You may request that the inaccuracy of your personal data be corrected. (rectification)
  • You may request the deletion or limitation of the processing of your personal data and (deletion and limitation)
  • You may also request that your personal data be made available to you in a structured, current and machine-readable format. (portability)

To do this, you must write, attaching a copy of your DNI or document that identifies you, to the address calle rambla josé guillo saez, 62 bajo, 03360 Callosa delgura (Alicante); or to the email [email protected]

The interested party also has the right to file a claim with the data protection authorities (Spanish Data Protection Agency). However, any question related to the data we invite you to contact us to solve it.

Data Protection Officer

We have appointed a data protection officer (DPO) for any matter related to your personal data. You can contact him through the address [email protected]

Data quality

Users must guarantee the veracity, accuracy, authenticity and validity of the personal data that has been collected from them.

protection of minors

We do not collect personal data from minors. It is the responsibility of the parent/legal guardian to ensure the privacy of minors, doing everything possible to ensure that they have authorized the collection and use of the minor’s personal data.

Social networks

Through our website you can access the social networks Facebook, Twitter, Instagram or Youtube with open access to all users. These are websites where the user can register and follow us for free. In these social networks, users will be able to learn about our activities, opinions, access photos and videos. Users of these social networks must be aware that this place is independent from the web https://suelosepoxi3d.com and is open, that is, it is visible to all its users, and the privacy policies to be applied to these contents are those set by Facebook, Twitter, Instagram or Youtube. Vivalife is not the owner of the social networks.